Have you ever thought of the possibility of getting a flight delay compensation? This may seem farfetched considering the number of aircraft delays passengers deal with. However, it is possible under the EU 261 regulation passed in 2004 to protect the rights of air passengers.
What is the EU 261 Regulation?
The EU 261 regulation is also known as the flight compensation regulation, and it protects your rights if you’re ever faced with a flight delay. This applies if you arrive at your destination at least three hours later than the originally scheduled time or miss a connecting flight as a result of the delay.
This law applies to you if your flight is taking off from the UK or EU or arriving there, as long as the airline is headquartered in the UK or EU. To qualify, you must have arrived at the airport at least 45 minutes before boarding and ensure you have valid booking information. The reason behind the delay must also have been within the airline’s control, such as staff strikes, mechanical issues, or lack of airline crew, among others.
If you meet the criteria, you may be entitled to monetary compensation of up to €600, including the right to care, such as access to complimentary food and drinks, internet connection, and accommodation where necessary.
What is the Exact Amount I May be Entitled to?
According to the law, the monetary compensation is broken down into three – €250, €400, and €600, which depends on the flight distance covered, as calculated below.
Short distance – less than 1500 km, e.g. London to Edinburgh – €250
Medium distance – between 1500 km and 3500 km, e.g. London to Athens – €400
Long distance – above 3500 km, e.g. London to Tokyo – €600
This pricing is not affected by your ticket price, nor is it determined by whether it is a child or an adult. You are still entitled, even if you got your ticket with a group or for a business trip. As long as it is not a free ticket from the airline, you have every right to claim compensation.
How Can I Claim this Compensation?
The process of claiming compensation for a delayed flight is quite straightforward. Start by knowing the full extent of your rights under the EU 261 law, as highlighted in this article.
Then, as you wait, you can start gathering necessary documents, including your booking ticket, boarding pass, baggage pass, vouchers, parking tickets, and receipts. Take a step further and contact the airline to request the reason behind the cancellation if they haven’t already provided one. Ensure it is in a written format to be attached to the documents.
Help yourself with complimentary food and drinks as you wait, and be careful not to sign any documents that may incidentally waive your rights.
Once you’ve got to your destination, you can kickstart the application process. Most airlines have the forms ready on their websites, or you can email them, providing all necessary details and attaching the documents to support your claim.
Bottom Line
Everyone affected by a flight delay should get compensated, and the EU 261 law is there to protect you. For an easier and faster process, you can get an attorney or contact an agency like Flightright and get duly compensated.